Shipping Policy
Last updated: 15/01/2026
This Shipping Policy applies to all orders placed on Cardlouix through our website https://cardlouix.shop.
Our aim is to provide clear, transparent, and reliable shipping information for all customers purchasing collectible trading cards (basketball cards, soccer cards, baseball cards, football cards).
1. Shipping Area
We currently ship only within the United States.
At this time, we do not offer international shipping.
2. Shipping Cost
✅ Free Shipping on All Orders
We are pleased to offer free shipping on all products, with no minimum purchase required. There are no hidden or additional shipping fees.
3. Order Handling Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed outside business hours or on non-business days will be processed on the next business day.
Business days: Monday – Saturday (excluding holidays)
Cut-off time: 2:00 PM – Heure normale des Rocheuses (Mountain Standard Time)
4. Transit Time
Once your order has been processed and shipped, the estimated transit time is 3–4 business days.
Please note that transit times are estimates and may vary due to factors outside our control, such as carrier delays, weather conditions, or peak shipping periods.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package until delivery.
6. Shipping Carriers
We use reliable shipping carriers to ensure your collectible trading cards arrive safely and securely.
Carrier selection may vary depending on destination and order size.
7. Incorrect or Delayed Deliveries
Please ensure that your shipping address is accurate at checkout. Cardlouix is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
If you experience any shipping issues, delays, or receive the wrong item, please contact us so we can assist you promptly.
8. Business Hours & Support
Our customer service team is available during the following hours:
Monday – Saturday, until 2:00 PM
(Heure normale des Rocheuses / Mountain Standard Time)
9. Contact Information
If you have any questions about this Shipping Policy, please contact us:
Cardlouix
Website: https://cardlouix.shop
Email: steave0190@gmail.com
Phone: +1 819 412 4635
US Address: 18 Welch St, Clarksville, TN 37040, United States
By placing an order with Cardlouix, you agree to this Shipping Policy.