Privacy policy

Last updated: 15/01/2026

This Privacy Policy describes how Cardlouix ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://cardlouix.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Store Information

Store name: Cardlouix
Domain: https://cardlouix.shop
Business activity: Sale of collectible trading cards (basketball cards, soccer cards, baseball cards, football cards)

Operating company: LM CONFORT
Company address: 983 Voie Georges Pompidou, 83300 Draguignan, France
VAT (TVA): FR10951171685
SIRET: 951 171 685 00013
CEO: Erhan ALTUN

US business location:
18 Welch St, Clarksville, TN 37040, United States

Customer service email: steave0190@gmail.com
Customer service phone: +1 819 412 4635

Business hours:
Monday – Saturday, until 2:00 PM (Mountain Standard Time)

2. Personal Information We Collect

When you visit or use our Services, we may collect the following categories of personal information:

a) Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify and payment providers)

  • Account information (if you create an account)

  • Customer support communications

b) Automatically Collected Information

  • IP address

  • Device type, browser type, and operating system

  • Pages viewed, referring URLs, and interaction data

  • Cookies and similar tracking technologies

c) Order & Transaction Information

  • Products purchased

  • Order value and history

  • Shipping and delivery details

3. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, and support requests

  • Improve and optimize our Services

  • Detect and prevent fraud or abuse

  • Comply with legal and regulatory obligations

  • Send promotional emails (only if you have opted in)

4. Sharing Your Personal Information

We may share your personal information with trusted third parties only as necessary, including:

  • Shopify, which powers our online store

  • Payment processors to securely process transactions

  • Shipping and logistics partners

  • Analytics and marketing tools (such as cookies and tracking pixels)

  • Legal or regulatory authorities if required by law

Shopify’s Privacy Policy can be viewed here:
https://www.shopify.com/legal/privacy

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember your preferences

  • Analyze site traffic and performance

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

6. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements

When no longer required, your data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent at any time

To exercise your rights, please contact us at steave0190@gmail.com.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information, including the right to know, delete, and opt out of the sale of personal data (if applicable).

9. International Data Transfers

Your information may be transferred to and processed outside of your country of residence, including in the United States and the European Union. We ensure appropriate safeguards are in place to protect your data.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: steave0190@gmail.com
Phone: +1 819 412 4635
Address: 18 Welch St, Clarksville, TN 37040, United States